Simple, Transparent Pricing
Choose the plan that matches your transport volume. Every plan includes a 14-day free trial — start coordinating transports today.
- Up to 200 transports/month
- Real-time dispatch dashboard
- Live ETA tracking
- Basic requirements capture
- Email support
- 1 dispatcher seat
- Up to 1,000 transports/month
- Everything in Starter
- Multi-facility network
- Digital documentation & e-signatures
- Smart routing & optimization
- Analytics dashboard
- Priority support
- Up to 5 dispatcher seats
- Unlimited transports
- Everything in Professional
- EHR/EMR integrations
- Custom API access
- Dedicated account manager
- HIPAA BAA included
- Custom SLA guarantees
- Unlimited dispatcher seats
- On-site training
Feature Comparison
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Monthly transports | 200 | 1,000 | Unlimited |
| Dispatcher seats | 1 | 5 | Unlimited |
| Real-time dispatch | |||
| Live ETA tracking | |||
| Requirements capture | Basic | Advanced | Advanced |
| Multi-facility network | |||
| Digital documentation | |||
| E-signatures | |||
| Smart routing | |||
| Analytics dashboard | |||
| EHR/EMR integrations | |||
| Custom API access | |||
| HIPAA BAA | |||
| Dedicated account manager | |||
| Support | Priority | Dedicated |
Frequently Asked Questions
Is there a free trial?
Yes. Every plan comes with a 14-day free trial — no credit card required. You can coordinate real transports during the trial so you see results before you commit.
What happens if I exceed my monthly transport limit?
We'll notify you as you approach your limit. Additional transports are billed at a small per-trip overage rate, so your operations never stop. Upgrading to a higher tier is seamless if your volume grows consistently.
Is RapidMed Dispatch HIPAA compliant?
Absolutely. All data is encrypted in transit and at rest. Enterprise plans include a signed Business Associate Agreement (BAA). Our infrastructure is SOC 2 Type II certified.
Can I integrate with my existing EHR or billing system?
Enterprise plans include full API access and pre-built integrations with leading EHR, billing, and fleet management systems. Our team handles the integration setup so you don't have to.
How long does onboarding take?
Most Starter and Professional customers are live within 48 hours. Enterprise deployments with custom integrations typically take 2–4 weeks, with a dedicated implementation specialist guiding the process.
Can I change plans later?
Of course. You can upgrade or downgrade at any time. Changes take effect at the start of your next billing cycle, and we prorate any differences.
Ready to streamline your dispatch?
Start your 14-day free trial today. No credit card required.